.aicw-history-open .aicw-more{display:none!important}
.aicw-menu button{display:block;width:100%;margin:0;text-align:left;white-space:nowrap}.aicw-menu button+button{margin-top:4px}.aicw-history-nav{align-items:center}.aicw-history-nav>span{font-size:12px;color:#718099}
.aicw-history-nav{display:flex;justify-content:space-between;padding:8px 15px;border-bottom:1px solid #e6ebf2;background:#fff}.aicw-history-nav button,.aicw-history-pages button{border:0;background:transparent;color:#2864dc;font-size:12px;padding:5px;cursor:pointer}.aicw-consultations{height:440px;max-height:65vh;overflow:auto;padding:14px;background:#f5f7fb}.aicw-consultation{display:block;width:100%;padding:14px;margin:0 0 10px;border:1px solid #e2e8f1;border-radius:10px;background:#fff;text-align:left;color:#172b4d;cursor:pointer}.aicw-consultation strong,.aicw-consultation small{display:block;overflow-wrap:anywhere}.aicw-consultation strong{font-size:14px;line-height:1.6}.aicw-consultation small{margin-top:7px;color:#718099;font-size:12px;line-height:1.6}.aicw-unread{display:inline-block;margin-top:8px;padding:2px 7px;border-radius:10px;background:#edf3ff;color:#2864dc;font-size:11px}.aicw-history-pages{display:flex;align-items:center;justify-content:space-between;color:#718099;font-size:12px}.aicw-history-pages button:disabled{color:#a7b1c1;cursor:default}.aicw-history-new{width:100%;margin-top:12px;padding:10px;border:0;border-radius:8px;background:#2864dc;color:#fff}.aicw-history-empty,.aicw-unavailable{padding:25px 12px;color:#718099;font-size:13px;line-height:1.8}.aicw [hidden]{display:none!important}.aicw-panel.aicw-history-open .aicw-messages,.aicw-panel.aicw-history-open .aicw-compose,.aicw-panel.aicw-history-open .aicw-handoff,.aicw-panel.aicw-history-open .aicw-rating,.aicw-panel.aicw-history-open .aicw-ended{display:none!important}.aicw-panel.aicw-service-off>:not(header):not(.aicw-unavailable){display:none!important}.aicw-service-off header .aicw-more{display:none!important}
.aicw{color:#172b4d;position:fixed;right:24px;bottom:24px;z-index:10050;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI","Microsoft YaHei",sans-serif}.aicw-panel{position:relative;width:360px;overflow:hidden;border:1px solid #dbe3ef;border-radius:14px;background:#fff;box-shadow:0 16px 42px rgba(21,42,72,.22)}.aicw-panel[hidden],.aicw-rating[hidden]{display:none}.aicw-panel header{display:flex;align-items:center;justify-content:space-between;padding:14px 16px;background:#172a45;color:#fff}.aicw-panel header strong,.aicw-panel header small{display:block}.aicw-panel header small{margin-top:2px;color:#b9c9df;font-size:11px}.aicw-min{border:0;background:transparent;color:#fff;font-size:20px}.aicw-toast{position:absolute;top:68px;left:50%;z-index:3;width:max-content;max-width:88%;padding:8px 12px;border-radius:7px;background:rgba(23,42,69,.94);box-shadow:0 5px 18px rgba(23,42,69,.2);color:#fff;font-size:13px;line-height:1.4;transform:translateX(-50%)}.aicw-toast[hidden]{display:none}.aicw-messages{height:340px;padding:15px;overflow:auto;background:#f5f7fb}.aicw-time{display:block;margin:4px 0 14px;color:#7a8799;font-size:12px;line-height:18px;text-align:center}.aicw-msg{display:flex;align-items:flex-start;gap:7px;margin:0 0 11px}.aicw-msg.user{justify-content:flex-end}.aicw-msg .aicw-avatar{display:flex;flex:0 0 28px;align-items:center;justify-content:center;width:28px;height:28px;margin-top:2px;border-radius:50%;box-shadow:0 2px 7px rgba(30,64,120,.18);color:#fff;font-size:10px;font-weight:700;letter-spacing:-.3px}.aicw-avatar-ai{background:linear-gradient(145deg,#246de3,#55a3ff)}.aicw-avatar-human{background:linear-gradient(145deg,#139b68,#35c98d)}.aicw-avatar-customer{background:linear-gradient(145deg,#e78022,#ffae4c)}.aicw-avatar-system{background:linear-gradient(145deg,#65758b,#94a3b8)}.aicw-msg .aicw-bubble{max-width:82%;padding:9px 12px;border:1px solid #dde4ee;border-radius:11px;background:#fff;white-space:pre-wrap;word-break:break-word}.aicw-msg.user .aicw-bubble{border-color:#246de3;background:#246de3;color:#fff}.aicw-msg.streaming .aicw-bubble:after{content:'▋';margin-left:2px;color:#246de3;animation:aicwblink 1s infinite}.aicw-rating{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;padding:14px 16px 16px;border-top:1px solid #e3e8f0;background:#fff;text-align:left}.aicw-rating button{height:36px;margin:0;border:1px solid #cbd5e1;border-radius:7px;background:#fff;color:#40526d;cursor:pointer}.aicw-compose{padding:12px;border-top:1px solid #e3e8f0}.aicw-compose textarea{display:block;box-sizing:border-box;margin:0;color:inherit;background:#fff;width:100%;height:76px;padding:10px 12px;border:1px solid #ccd6e3;border-radius:8px;font-family:inherit;font-size:14px;line-height:22px;resize:none}.aicw-compose textarea:focus{border-color:#246de3;outline:2px solid #a7c5f5;outline-offset:1px}.aicw-compose>div{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-top:8px}.aicw-compose>div>span{display:flex;align-items:center;gap:8px}.aicw-compose button{display:inline-flex;align-items:center;justify-content:center;box-sizing:border-box;min-width:56px;min-height:44px;margin:0;padding:11px 12px;border:0;border-radius:6px;font-family:inherit;font-size:14px;line-height:22px;white-space:nowrap;cursor:pointer}.aicw-compose button:focus-visible{outline:2px solid #a7c5f5;outline-offset:1px}.aicw-human,.aicw-close{background:#eef2f7;color:#40526d}.aicw-human:disabled{color:#8793a5;cursor:not-allowed}.aicw-send{background:#246de3;color:#fff}@keyframes aicwblink{50%{opacity:0}}@media(max-width:480px){.aicw{right:10px;bottom:10px;left:10px}.aicw-panel{width:100%}.aicw-messages{height:52vh}}


.aicw-new{margin-right:8px;border:0;background:transparent;color:#fff;font-size:15px}
.aicw-panel header>span{display:flex;align-items:center;gap:5px}
.aicw-panel header .aicw-more,.aicw-panel header .aicw-min,.aicw-panel header .aicw-close{display:inline-flex;align-items:center;justify-content:center;width:30px;height:32px;margin:0;padding:0;border:0;border-radius:5px;background:transparent;color:#fff;cursor:pointer}
.aicw-more{font-size:22px}.aicw-menu{position:absolute;right:70px;top:58px;z-index:4;padding:6px;background:#fff;border:1px solid #dbe3ef;border-radius:8px;box-shadow:0 5px 16px #172a4520}.aicw-menu[hidden],.aicw-ended[hidden]{display:none!important}.aicw-menu button,.aicw-ended button{border:0;border-radius:6px;padding:8px 12px;background:#eef4fc;color:#246de3;cursor:pointer}.aicw-ended{padding:10px 16px;border-top:1px solid #e3e8f0;background:#fff}.aicw-ended p{margin:0 0 8px;color:#40526d;font-size:13px}.aicw-ended small{margin-left:10px;color:#8491a5;font-size:12px}
.aicw-panel header .aicw-close{position:relative;font-size:0;font-weight:400}
.aicw-min-icon{display:block;width:12px;height:0;border-top:2px solid currentColor;border-radius:1px}
.aicw-panel header button:hover{background:rgba(255,255,255,.1)}
.aicw-panel header button:disabled{opacity:.4;cursor:default}
.aicw-panel header button:focus-visible:not(.aicw-close){outline:2px solid #8eb8ff;outline-offset:1px}
.aicw .aicw-image-file[hidden]{display:none!important}
.aicw-msg.aicw-image .aicw-bubble{padding:0;border:0;background:transparent;color:inherit;overflow:hidden;border-radius:8px;line-height:0}
.aicw-image .aicw-image-open{display:block;max-width:210px;margin:0;padding:0;border:0;background:transparent;color:#40526d;line-height:1.5;cursor:zoom-in}
.aicw-image-open:focus-visible{outline:2px solid #246de3;outline-offset:-2px}
.aicw-preview{position:fixed;inset:0;z-index:2147483000;box-sizing:border-box;width:100%;height:100%;height:100dvh;max-width:none;max-height:none;margin:0;padding:0;border:0;background:rgba(13,15,18,.94);color:#fff;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI","Microsoft YaHei",sans-serif;overflow:hidden}
.aicw-preview[hidden]{display:none!important}
.aicw-preview::backdrop{background:transparent}
.aicw-preview-tools{position:absolute;top:max(18px,env(safe-area-inset-top));right:20px;z-index:2;display:flex;gap:10px}
.aicw-preview button,.aicw-preview-tools a{display:inline-flex;align-items:center;justify-content:center;box-sizing:border-box;width:44px;height:44px;padding:0;border:0;border-radius:50%;background:#f2f3f5;color:#20242a;font:24px/1 sans-serif;text-decoration:none;cursor:pointer}
.aicw-preview button:focus-visible:not(.aicw-preview-close),.aicw-preview a:focus-visible{outline:3px solid #609cff;outline-offset:3px}
.aicw-preview button:disabled{opacity:.45;cursor:default}
.aicw-preview .aicw-preview-close{position:relative;font-size:0}
.aicw-preview-stage{position:absolute;inset:76px 0 88px;overflow:auto;overscroll-behavior:contain;touch-action:pan-x pan-y}
.aicw-preview-canvas{display:grid;place-items:center;min-width:100%;min-height:100%;padding:24px;box-sizing:border-box}
.aicw-preview-image{display:block;max-width:none!important;max-height:none!important;border-radius:8px;object-fit:contain;user-select:none;-webkit-user-drag:none;cursor:grab}
.aicw-preview-image:active{cursor:grabbing}
.aicw-preview-status{position:absolute;left:20px;right:20px;top:48%;text-align:center;color:#d4d8df;pointer-events:none}
.aicw-preview-status:empty{display:none}
.aicw-preview-zoom{position:absolute;bottom:max(22px,env(safe-area-inset-bottom));left:50%;transform:translateX(-50%);display:flex;align-items:center;gap:10px;padding:5px;background:#f2f3f5;border-radius:32px}
.aicw-preview-zoom button{background:#e1e3e7}
.aicw-preview-zoom .aicw-preview-fit{width:68px;background:transparent;border-radius:8px;font-size:14px}
@media(max-width:480px){.aicw-preview-tools{right:14px;top:max(12px,env(safe-area-inset-top))}.aicw-preview-stage{top:66px;bottom:80px}.aicw-preview-canvas{padding:16px}}
.aicw-image .aicw-bubble img{display:block;max-width:100%;max-height:210px;width:auto;height:auto;object-fit:contain;border:0;border-radius:8px}
.aicw-image-pick{background:#eef2f7;color:#40526d}
.aicw-image-status{display:block;margin-top:6px;color:#7a8799;font-size:12px;line-height:1.5}
.aicw-image-status:empty{display:none}
.aicw-footer{position:relative}
.aicw-restart-confirm{position:absolute;inset:0;overflow-y:auto;overscroll-behavior:contain;box-sizing:border-box;display:flex;flex-direction:column;padding:11px 15px;border-top:1px solid #dbe3ef;background:#eef4fc;color:#172a45}
.aicw-restart-confirm[hidden]{display:none}
.aicw-restart-confirm strong{font-size:14px;margin-top:auto}
.aicw-restart-confirm p{margin:6px 0 10px;font-size:13px;line-height:1.5}
.aicw-restart-confirm>div{margin-bottom:auto;flex-shrink:0;display:flex;justify-content:flex-end;gap:8px;flex-wrap:wrap}
.aicw-restart-confirm button{min-height:34px;padding:6px 10px;border:1px solid #ccd6e3;border-radius:7px;background:#fff;color:#40526d;cursor:pointer}
.aicw-restart-confirm .aicw-restart-accept{border-color:#246de3;background:#246de3;color:#fff}
.aicw-rating .aicw-rating-message{grid-column:1/-1;display:block;margin:0 0 3px;color:#172a45}
.aicw-rating .aicw-rating-message strong,.aicw-rating .aicw-rating-message small{display:block}
.aicw-rating .aicw-rating-message strong{font-size:15px;font-weight:600}
.aicw-rating .aicw-rating-message small{margin-top:4px;color:#8491a5;font-size:12px}
.aicw-rating button:hover{border-color:#246de3;background:#f2f7ff;color:#246de3}
.aicw-panel.aicw-closed .aicw-compose{display:none}
.aicw-quick{display:grid;gap:7px;margin:5px 0 10px 35px}
.aicw-quick-title{margin:1px 2px 2px;color:#7a8799;font-size:12px;font-weight:600}
.aicw-quick button{display:flex;align-items:center;justify-content:space-between;width:100%;padding:9px 11px;border:1px solid #d9e5f5;border-radius:9px;background:#eef4fc;color:#315078;text-align:left;cursor:pointer}
.aicw-quick button i{margin-left:8px;color:#8da4c2;font-size:12px}
.aicw-quick button:hover{border-color:#7da9ef;background:#f3f7ff;color:#246de3}
.aicw-handoff{padding:14px 15px 15px;border-top:1px solid #e3e8f0;background:#fff}
.aicw-handoff[hidden]{display:none}
.aicw-handoff-title,.aicw-handoff-tip{display:block}
.aicw-handoff-title{color:#172a45;font-size:15px}
.aicw-handoff-tip{margin:5px 0 10px;color:#7a8799;line-height:1.5}
.aicw-handoff textarea{color:inherit;background:#fff;width:100%;height:76px;padding:9px 10px;border:1px solid #cbd6e5;border-radius:8px;resize:none}
.aicw-handoff-actions{display:flex;align-items:center;gap:7px;margin-top:9px}
.aicw-handoff-actions button{min-height:34px;border:0;border-radius:7px;cursor:pointer}
.aicw-handoff-submit{flex:1;background:#246de3;color:#fff}
.aicw-handoff-skip{background:#edf2f8;color:#40526d}
.aicw-handoff-cancel{padding:0 5px;background:transparent;color:#7a8799}
.aicw-panel.aicw-handoff-open .aicw-compose{display:none}
.aicw-panel.aicw-handoff-open .aicw-messages{height:260px}
@media(max-width:480px){.aicw-panel.aicw-handoff-open .aicw-messages{height:34vh}.aicw-handoff-actions{flex-wrap:wrap}.aicw-handoff-cancel{width:100%}}
.aicw-panel.aicw-restart-open .aicw-compose,.aicw-panel.aicw-restart-open .aicw-handoff,.aicw-panel.aicw-restart-open .aicw-rating{visibility:hidden}